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FAQ

Frequently Asked Questions about renting villas and apartments in Cyprus.
You should find an answer to your question here. If not, please email us at contact@cyprus-rentals.net and we'll have an answer for you as soon as possible or contact the Owner/Agent.

Who is Cyprus-Rentals.net

Cyprus-Rentals provide a Web Site, that enables Owners and Agent to market their Villas and Apartments. We also we provide a full marketing service, please see our contacts page to enquire about the marketing services.

How do I make a booking

1. Check the villa or apartmentís availability on the property details page "Availability and Cost" tab.

2. Either request a booking from the villa or apartment details "Make a Booking" tab (You will have to register and logon to do this) OR The Owner/Agent may have included there contact details in the property listing.

3. If you use the web site to make a booking, you will receive a booking confirmation email, the villa or apartment is reserved for you for the dates you have specified.

4. If you are making your booking more than 60 days before the start of the booking date, then a 30% deposit is required. You will then need to send the Owner/Agent the balance of the payment 2 months before commencement of the booking. Once received, the Owner/Agent will send you your booking confirmation together with Directions and Guide.

How is payment made

Payment can be made by by bank transfer or online by Credit Card/Debit Card.

What number should I use to call Cyprus-Rentals.net

We can be contacted on our Cyprus number +357 26222277 or our UK number +44 (0)1788 521123. Alternatively e-mail us at: contact@cyprus-rentals.net

Are the rates per person or for the entire property

The rates are for the entire villa or apartment on a weekly or a daily basis.

Are the prices in Euros, UK Pounds or US Dollars

The website prices are quoted are in Euros with an estimated conversion to UK Pounds.

On which days do villa or apartment bookings usually commence

Most villas have flexible changeover days, only being subject to availability.

What is the required length of stay

Normally a minimum 7-night stay is required. Some villa or apartments may accept shorter stays (5 nights), especially if it is close to your departure date or during the low season. In peak season, a premium may be required.

What is your deposit and cancellation policy

For all of the villas and apartments please ask the Owner/Agent.

Where can I find information about Cyprus

A good start is the Cyprus Tourist Organisation (CTO) website here.
Wikipedia has an interesting page on Cyprus here.

What languages are spoken in Cyprus

The official language in Cyprus is Greek, although English is widely spoken throughout the island.

Do mobile phones work in Cyprus

Generally most GSM network mobile phones do work in Cyprus although at times reception can be erratic and some locations are unsuitable for mobile telephones (mountains), so we advise that you check with your airtime provider.
An alternative is to buy a local SIM card, the CYTA "SoEasy" is a good package, which typically cost €30 and is available from most Kiosks, call costs to the UK are about €0.08 per min, ensure that you mobile phone is not locked to your provider for the SIM to work

Is Travel Insurance Required

Yes, it is strongly recommended that you arrange comprehensive travel insurance to include accommodation cancellation.

Are Visas Required

Visas are not required for EC passport holders although a full passport valid for at least 3 months from your date of return is required, it is advised to hold a passport valid for six months beyond period of intended stay. If you do not hold an EC Passport, or require any further Visa information, we recommend that you contact the Cyprus High Commission in your country, before you make a booking, to check whether a visa is required.

Are Vaccinations Required

No inoculations or vaccinations are compulsory for UK residents, but the DHSS does recommend certain health precautions for travelers - see their leaflets SA40 and SA41 for details (obtainable from your local Dept. of Health office) or ask your doctor. Should you be taking any form of medication, take adequate supplies with you and carry them, as well as items like contact lenses, in your hand luggage only.

Are there any currency restrictions

There is no limit on how much currency you take out of the UK. The Cyprus Government allows you to bring in or take out up to USD$1000 in local currency without declaring this. We recommend you take most of your spending money in the form of traveller's cheques (Sterling), although in the major tourist centers the banks should cash cheques written in conjunction with a Eurocheque card, and credit cards are widely accepted. You can also withdraw money from cash machines.

Are the Safety Standards and Regulations the same as in the UK

The safety standards and regulations in operation in Cyprus may not reach the same level as those we enjoy in the U.K. The monitoring, enforcement and compliance with these local regulations is a matter for the authorities of that country and the foreign supplier of the services concerned. The general standards of safety and hygiene, fire precautions etc, will generally be lower than in the U.K. Liability insurance requirements vary considerably from country to country, as does the responsibility placed on an organization by local law. Please therefore take all precautions to protect yourself and your family whilst on holiday.

What are the check in and check out times

Normally access to villas and apartments will be after 3pm to allow for cleaning and have to be vacated by 11am on day of departure.

Do the villa or apartment with satellite TV, have English channels

Most satellite systems in Cyprus have over 100 channels however these are mainly a mixture of Greek and European channels. Usually there are just a few English channel like CNN News, Euro News, BBC World and sometimes a film is shown in the evenings in English. It is only those villas with a Sky satellite system that will have proper English channels. If this is of importance to you, please check with the Owner/Agent before making a booking.

Is a car required

We strongly recommend that guests reserve a car, as often villas can be far to walk to conveniences and in some locations public transport is limited. Full car hire details can be found on our Cyprus Links Page.

How are your Star Ratings calculated

Our Star Ratings are based on the feedback by people who have rented the villas or apartments.

What is the electricity voltage

The voltage is the same as in the UK - 230 volts, with 3-pin plug sockets.

How often are the properties cleaned

Normally villas and apartments are cleaned prior to arrival and then again after 7 days.